Customer Service Associate
3 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our customers.
Key Responsibilities:
- Provide timely and effective responses to customer inquiries via phone, email, and in-person.
- Analyze customer needs and provide solutions to meet their requirements.
- Maintain accurate and up-to-date customer information.
- Identify and resolve customer complaints in a professional and timely manner.
Requirements:
- Bachelor's degree in Business Administration or related field.
- 1+ years of customer service experience.
- Exceptional communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
Estimated Salary: $45,000 - $60,000 per year, depending on experience.
Ferrellgas offers a comprehensive benefits package, including:
- Medical, dental, and vision insurance.
- 401(k) plan with company match.
- Paid time off (PTO).
- Employee stock ownership plan (ESOP).
- Tuition reimbursement program.
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