Emergency Road Assistance Expert

1 day ago


Naples, Florida, United States The Auto Club Group Full time

The Auto Club Group is looking for a detail-oriented Roadside Assistance Technician to join our team.

About the Job

This role requires a strong commitment to customer satisfaction, as well as excellent communication and problem-solving skills. You will be responsible for providing prompt and professional roadside assistance to our members, utilizing your expertise to resolve issues efficiently and safely.

Key Responsibilities
  • Respond to member calls and perform vehicle rescues
  • Service vehicles by providing fuel, testing and replacing batteries, performing jumpstarts, and changing/inflating flat tires
  • Arrange for or tow member's vehicle when it cannot be started or is unsafe to drive
Why Work with Us?

We offer a dynamic work environment, competitive pay, and a comprehensive benefits package, including:

  • Competitive hourly rate: $21.50 (Florida)
  • Overtime earning potential at time and a half the hourly wage
  • Shift premiums for evening and night shifts
  • $1,000 sign-on bonus (new hires only)
  • Quarterly Perfect Attendance bonus
  • Fully paid training
  • Medical, dental, and vision benefits
  • 401(k) with employer match
  • Paid parental leave and adoption assistance
  • Paid Time Off (PTO), company-paid holidays, CEO days, and floating holidays
  • Paid volunteer day annually

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