Product Manager
2 weeks ago
The Product Manager - Education Solutions is responsible for delivering education and training solutions that enable ease of access, knowledge, and application of standards. This role owns and manages a portfolio of publications, education and training products, or technology-based solutions related to standards.
Key Responsibilities- Identify development opportunities that relate to new business, new markets, portfolio exits or enhancements to meet product, program, and divisional goals
- Participate in defining functional strategies and leading, directly and indirectly, aspects of strategy implementation as required
- Conduct customer interviews, win/loss analyses, surveys, and focus groups; reviews customer feedback and product usage to identify trends and customer needs
- Attend industry events and tradeshows and engages regularly with customers and stakeholders at all levels to understand the needs of the market
- Develop relationships with significant external and internal customers and stakeholders to identify new product development funding and/or product sales opportunities; leads proposal negotiation, development, and contracting as required
- Collaborate with the Instructional Design team to develop product plans that ensure solutions meet the needs of the learners and stakeholders
- Develop positioning documents, business proposals, and business cases using data-driven decision making to identify viable opportunities that fit with the strategic objectives of the portfolio, as applicable
- Develops and oversees market launch plans for new products in collaboration with marketing, sales, and marketing teams; ensure timely launch of ecommerce product pages and landing pages
- Develops product knowledge resources and conducts product knowledge training and provides coaching and guidance for internal staff and third-party distributors, if applicable. Shares best practices among the extended Education and Sales team
- Collaborates with other Product Managers to identify cross-sells, bundles, subscription collection opportunities
- Makes strategic presentations to executive leadership
- University Degree and a minimum of 7 years of product management and education and training program development experience
- Experience in training needs assessment and data analysis
- Strong verbal and written skills including ability to present to senior leaders
- Ability to research, propose, and execute effective product plans
- Proven project management skills and ability to influence cross-functional teams without formal authority
- Strong organizational and time management skills including the ability to handle multiple simultaneous projects
- Ability to develop new customer contacts and build outstanding client relationships at all levels in the organization
- Experience with proposal writing and contract development
- Product management certification and industry experience an asset
- Ability to read, write, and speak in French is an asset
CSA Group is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion. We prohibit discrimination and harassment of any kind based on any grounds stipulated by applicable laws. We are an organization where opportunities are based on skills and abilities, and differences are respected and valued. Please contact us at hr@csagroup.org if you require accommodation in the interview process.
CSA Group is an organization where opportunities are based on skills and abilities, and differences are respected and valued. We are committed to diversity, equity, and inclusion and prohibit discrimination and harassment of any kind based on any grounds stipulated by applicable laws.
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