Retail Department Coordinator
7 days ago
We are seeking a highly organized and detail-oriented Department Coordinator to join our team at HomeGoods. In this role, you will be responsible for executing receiving and merchandising standards, ensuring efficient processing of merchandise, and providing excellent customer service.
Main Responsibilities:
- Create a positive customer experience by engaging and interacting with all customers.
- Promote a culture of honesty and integrity, maintaining confidentiality.
- Orchestrate truck delivery, prioritizing the processing of merchandise onto the sales floor.
- Train and mentor Associates on established merchandising and processing principles.
- Ensure merchandise is properly tagged, hung, secured, and coded.
- Communicate with the Coordinator on Duty to ensure efficient flow of goods to sales floor.
- Monitor productivity of team and coach as necessary.
- Organize and rotate back stock for easy replenishment.
- Maintain and uphold merchandising philosophy and signage standards.
- Maintain all organizational, cleanliness, and recovery standards for the backroom area.
- Ensure compliance with recycling and, where applicable, hazardous waste programs.
- Communicate accurately and effectively with management and Associates when setting and addressing priorities.
- Provide and accept recognition and constructive feedback.
- Partner with Management on Associate training needs to increase effectiveness.
- Ensure adherence to all labor laws, policies, and procedures.
- Promote credit and loyalty programs.
- Support and participate in store shrink reduction goals and programs.
- Promote safety awareness and maintain a safe environment.
Requirements:
- Able to work a flexible schedule, including nights and weekends.
- Superior communication and organizational skills with attention to detail.
- Capable of multi-tasking.
- Able to respond appropriately to changes in direction or unexpected situations.
- Team player, working effectively with peers and supervisors.
- Capable of lifting heavy objects with or without reasonable accommodation.
- Able to train others.
- 1 year retail and 6 months of leadership experience.
Benefits:
- Associate discount.
- EAP.
- Smoking cessation.
- Bereavement.
- 401(k) Associate contributions.
- Child care & cell phone discounts.
- Pet & legal insurance.
- Credit union.
- Referral bonuses.
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