Guest Services Coordinator

20 hours ago


Lyon, Auvergne-Rhône-Alpes, United States Holiday Inn Express McCook Full time
Job Description:
Holiday Inn Express McCook is seeking a friendly and efficient Front Desk Clerk to provide exceptional customer service and support our hotel operations. The ideal candidate will have a positive attitude, strong communication skills, and be able to work effectively in a fast-paced environment.

The key responsibilities of this role include:
  • Welcoming guests and handling check-ins and check-outs, ensuring accurate processing and payment collection.
  • Responding to guest inquiries, resolving issues, and providing solutions.
  • Maintaining the front desk area, including cleaning and organizing the space.
  • Working closely with other departments to ensure seamless guest experience.
Requirements:
  • Bachelor's degree in Hospitality or related field (not specified).
  • Proficiency in Microsoft Office and property management systems.
  • Fluency in English required; additional language skills a plus.
Salary:$40-$50 per hour.
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