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Certified Veterinary Technician
2 months ago
The Certified Veterinary Technician provides leadership and training to the medical support staff in the operation of a small animal facility in accordance with hospital policy and procedures and provides medical care to patients as allowed in the veterinary practice act.
Responsibilities- Maintain and uphold Core Values and Mission Statement of MVP.
- Provide guidance to the support staff to assure that the shift flows well.
- Mentor team members for career advancement and personal development towards goals.
- Provide input to the hospital manager for 360-degree employee performance evaluations.
- Provide patient care under the supervision and direction of a DVM.
- Maintain excellent client communication.
- Record all pertinent medical, client and case related information in the patient record accurately with appropriate grammar, terms, and accurate information.
- Review medical records, estimates or discharge instructions with clients.
- Answer client's inquiries about basic animal care questions and routine procedures; handle client's medical questions with confidence and direct to veterinarians when appropriate.
- Provide client care for scheduling appointments, taking payments, and checking in clients.
- Answer the phones in a courteous and informative way.
- Provide feedback and changes to the training program.
- Take part in jobs shadows or working interviews as necessary.
- Must be proficient in a variety of skills ranging from but not limited to laboratory, pharmacy, radiology, surgery, dental and nursing skills.
- Ability to demonstrate patience and composure in stressful situations, and ability to handle a fast-paced environment.
- Ability to stay calm and efficient during a medical crisis.
- Ability to give SQ, IM and IV injections.
- Knowledge of usage, dosage, and common side-effects for commonly used prescription drugs and ability to readily explain them to the clients.
- Knowledge of the common anesthesia and recovery states and ability to alert veterinarians when symptoms change or when concerns arise with hospitalized patients.
- Ability to properly extubate, monitor temperature and recover a patient from anesthesia.
- The employee must have mental processes for reasoning, remembering, mathematics, and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
- The employee must be confident around pets.
- The employee must have the ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds and over 50 pounds with a coworker.
- The employee must be able to endure sitting, standing and walking on hard floor surfaces for extended periods of time.
- The employee must possess sufficient ambulatory skills to perform duties while in hospital environment.
- The employee must be able to work in noisy work conditions with sounds from animals and equipment that can be moderately high.
- The employee will be routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards, and medication/controlled substances.
- The employee must possess the ability to hear verbal instructions, client discourse and veterinary patients.
- The employee must have specific vision abilities which include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
- The employee must have good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp and visual acuity to use a keyboard and operate equipment.
Minimal travel required, possibly for vendor visits and associate education.