Restoration Project Manager
2 weeks ago
At the Institute of Inspection, Cleaning and Restoration Certification, we are seeking a highly skilled and experienced Restoration Project Manager to join our team. As a key member of our restoration team, you will be responsible for overseeing all aspects of assigned restoration projects and production crews.
Key Responsibilities:
- Manage customer and client experience, ensuring high levels of satisfaction and tracking online reviews
- Provide priority response to potential customers, ensuring timely and effective service delivery
- Develop and implement accurate scopes of work for projects, preparing estimates using computer hardware and proprietary software
- Negotiate customer and/or client approval of project scope and estimate
- Schedule, coordinate, and oversee crews and resources to provide service on active projects, including subcontractors
- Review job site documentation to support services provided and ensure proper client requirements and billing process
- Maintain written communication with customers, teammates, vendors, and insurance representatives
- Manage production expenses, including equipment, vehicles, and other material assets
- Ensure safe work practices and adherence to safety and risk management guidelines at all times
- Participate in recruiting, hiring, and training production teammates
Requirements:
- Experience in cleaning/restoration preferred
- IICRC certifications a plus
- Valid driver's license required
- Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
- Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
- Ability to sit/stand/walk for prolonged periods
- Ability to work with/around cleaning products/chemicals
- Ability to travel locally and out of state when necessary
- Ability to successfully complete a background check subject to applicable law
Compensation:
$23.00 per hour
We offer a competitive pay rate, with the opportunity to learn and grow. Our team is dedicated to helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service.
With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy. We look forward to hearing from you.
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