Retail Customer Service Specialist Zone

4 weeks ago


Ames, Iowa, United States Sherwin-Williams Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.

Key Responsibilities
  • Provide excellent customer service, ensuring customer satisfaction and loyalty
  • Build and maintain strong relationships with customers, understanding their needs and preferences
  • Process sales transactions accurately and efficiently
  • Meet or exceed sales targets, driving growth and revenue
  • Stay up-to-date with product knowledge, ensuring accurate information and recommendations to customers
  • Maintain a clean and organized store environment, adhering to company standards
Requirements
  • High school diploma or equivalent required
  • Previous retail or customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment, meeting sales targets and customer demands
  • Physical ability to lift up to 50 pounds, stand for long periods, and move around the store
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Recognition and rewards for outstanding performance
  • A dynamic and supportive work environment


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