Porter - The Standard at Raleigh

2 weeks ago


Raleigh, North Carolina, United States Landmark Properties Full time
Job Summary

The Porter is a vital member of our maintenance team, responsible for ensuring the overall upkeep of our community's landscape and interior/exterior image. As a customer service-driven team player, you will be the face of our community, providing exceptional service to our residents and exceeding their expectations.

Key Responsibilities
  • Maintain a clean, professional, and OSHA-approved work environment, ensuring the property remains litter-free and well-maintained.
  • Assist with unit trash outs, deliver notices, and report time and attendance, ensuring seamless communication and record-keeping.
  • Conduct daily inspections of the community, identifying and addressing any issues or concerns.
  • Understand and adhere to Landmark Properties' policies and procedures, upholding our commitment to excellence and customer satisfaction.
Customer Service Focus
  • Develop a sense of community among residents and staff, fostering a positive and inclusive environment.
  • Exceed resident expectations by providing exceptional service, responding to their needs, and resolving any issues promptly.
  • Collaborate with the maintenance team to ensure the property's turn is completed efficiently and effectively.
Requirements
  • Excellent communication and people skills, with the ability to work independently and as part of a team.
  • Attention to detail, with a focus on maintaining a high level of quality and customer satisfaction.
Work Environment
  • The work environment is moderate, with occasional exposure to noise and physical demands.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.
Landmark Properties is an Equal Opportunity Employer
We celebrate diversity and are committed to creating an inclusive environment for all employees.

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