Restaurant Operations Manager
2 months ago
Sonic is seeking a highly skilled and experienced Multi-Unit Leader to oversee the operations of multiple SONIC drive-ins. As a key member of our leadership team, you will be responsible for managing the performance of our drive-ins, ensuring exceptional guest experiences, and driving business growth.
Key Responsibilities- Manage and develop a team of General Managers and employees to achieve operational excellence and drive business results.
- Direct and assign employees to ensure all aspects of service meet operational standards.
- Oversee the preparation, presentation, and service of menu items to meet quality and safety standards.
- Monitor and control costs, including food, labor, and inventory expenses.
- Recruit, interview, and hire management team members to achieve proper staffing levels.
- Approve compensation levels of drive-in employees and managers within company guidelines.
- Prepare operational reports and develop action plans to resolve unfavorable financial and sales trends.
- High school diploma or equivalent required; advanced studies in business, restaurant management, or related fields preferred.
- Minimum of three years of restaurant management experience, with experience running shifts without supervision.
- Multi-unit supervision experience is preferred.
- Required to work a minimum 5-day workweek, including irregular hours, nights, weekends, and holidays.
- Knowledge of recruiting, interviewing, and selection practices.
- Knowledge of federal and state labor laws, as well as local health and sanitation laws and regulations.
- Leadership and supervisory practices and skills; effective verbal and written communication skills.
- Basic accounting and computer skills.
- Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems.
- Problem-solving, decision-making, and conflict-resolution skills.
Sonic and its independent franchise owners are Equal Opportunity Employers.
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