Retail Banking Specialist

5 days ago


Lake Havasu City, Arizona, United States PNC Financial Services Group Full time

PNC Financial Services Group is a leader in financial services, committed to delivering exceptional customer experiences. As a Branch Sales and Service Associate I, you will play a vital role in strengthening customer relationships and driving business growth.

Job Summary

This position is part of our Retail Branch Banking Network, based in Lake Havasu, AZ at the Lake Havasu branch. Your primary responsibility will be to engage customers in sales conversations to identify appropriate financial solutions.

Main Responsibilities
  1. Sales and Service Activities: Acquire and deepen the branch customer base through proactive sales and service activities.
  2. Customer Experience Management: Manage the customer experience by identifying opportunities to improve the customer's financial well-being.
  3. Ecosystem Partnerships: Collaborate with ecosystem partners to grow customers' share of wallet.
  4. PNC Solutions: Position PNC solutions to drive new revenue and customer loyalty.

You will work closely with customers to understand their financial needs and provide tailored solutions to meet those needs.

Requirements

To succeed in this role, you should have:

  • A strong background in banking and finance.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • High school diploma or equivalent required; Bachelor's degree preferred.

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.



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