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Welcome Ambassador for My Place Hotels

3 weeks ago


Huntersville, North Carolina, United States My Place Hotels Full time
Guest Experience Coordinator Job Summary

At My Place Hotels, we're dedicated to delivering exceptional guest experiences. As a Front Desk Receptionist, you'll play a vital role in making our guests feel welcome and at home. Your primary responsibility will be to manage the front desk, handle guest inquiries, and provide support to our housekeeping and maintenance teams.

Key Responsibilities:
  • Providing a warm and inviting welcome to our guests.
  • Managing check-in and check-out procedures, ensuring accuracy and efficiency.
  • Addressing guest inquiries and resolving any issues in a timely and professional manner.
  • Collaborating with colleagues to maintain a clean and organized front desk area.

Requirements:
  • Previous experience in a front desk role within a hotel or resort setting is preferred.
  • Strong customer service skills with a focus on guest relations.
  • Familiarity with phone systems and hotel management software is advantageous.
  • Bilingual candidates are encouraged to apply to better serve our diverse clientele.

Estimated Salary Range: $42,000 - $62,000 per year, depending on location and experience.