Transformation Office Director

3 days ago


Duluth, Minnesota, United States Neptune Financial (NepFin) Full time

About the Company

Neptune Financial (NepFin) is a forward-thinking financial institution committed to innovation and excellence. Our Results Delivery Office plays a critical role in driving business growth and ensuring operational efficiency.

Job Description

The Director of Process and Risk will be responsible for overseeing process optimization initiatives to enhance operational effectiveness and identifying areas for improvement. This position will work closely with executive and senior leadership along with PMO Leadership to manage department and initiative interdependences, ensure coordination across all business units and communicate/manage risks to the strategic plan.

Key Responsibilities:

  • Oversee process optimization initiatives to enhance operational effectiveness.
  • Identify areas for improvement and develop recommendations for process enhancements.
  • Work closely with executive and senior leadership along with PMO Leadership to manage department and initiative interdependences.
  • Ensure coordination across all business units and communicate/manage risks to the strategic plan.
  • Lead a team of Results Delivery Office program management professionals, fostering a culture of risk awareness, proactive problem-solving, collaboration, and focus on results delivery.
  • Stay informed on industry best practices, regulatory changes, and emerging risks to ensure the company is well-prepared for the future.

Qualifications:

  • Minimum 8 years of experience in change management, risk management, or related fields
  • At least 5 years in a leadership or director-level role
  • Strong understanding of risk & change management frameworks


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