Electrical Equipment Specialist
4 days ago
A highly skilled Electrical Equipment Specialist is needed for a leading manufacturing organization in the Southern Atlanta metro area. The ideal candidate will be responsible for delivering expert technical support for complex electrical equipment, ensuring high levels of customer satisfaction and effective problem-solving.
Candidates should possess an AS degree in Electrical or Mechanical Engineering (or a related field) and have a minimum of 4+ years of experience with the installation, maintenance, troubleshooting, testing, and repair of industrial equipment. A background and knowledge of substation equipment are desired.
Key Responsibilities:
- Provide warranty and after-sales technical support to customers.
- Collaborate with the Service Division to coordinate site work and returns.
- Conduct root cause analysis with cross-functional teams to implement corrective actions.
- Initiate Customer Service Requests (CSR) and manage Return Material Authorizations (RMA).
- Utilize technical drawings and schematics for troubleshooting and repairs.
- Maintain and update the group troubleshooting guide, ensuring accuracy and effectiveness.
- Travel to customer locations as needed to resolve issues and strengthen relationships.
Requirements:
- AS degree in Electrical or Mechanical Engineering (or a related field)
- 4+ years of experience with industrial equipment installation, maintenance, and repair
- Background and knowledge of substation equipment
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