Operations Director

6 days ago


Pittsburgh, Pennsylvania, United States ASM Global Full time
Job Summary:

The Operations Manager plays a vital role in ensuring the smooth execution of events at the David L. Lawrence Convention Center. This position is responsible for managing daily operations, supervising staff, and coordinating with various departments to deliver exceptional results.

Key Responsibilities:

  • Supervise and train Operation Supervisors to ensure successful event coordination activities.

  • Plan, organize, and assign work assignments for Operation Supervisors, Teamsters, Housekeepers, and other event personnel.

  • Manage Operation Supervisors to promote efficient completion of tasks while fostering development and growth within the position.

  • Determine the most effective labor utilization methods to complete assigned tasks.

  • Analyze function schedules and diagrams to determine necessary labor for task completion.

  • Ensure timely completion of labor calls.

  • Lead labor allocation efforts for all events and accurately record allocations.

  • Authorize weekly payroll functions, including timesheet approvals and PTO requests, in accordance with ASM Global standard operating procedures.

  • Schedule and oversee operations staff, including labor and trades, connected with event setup, execution, and breakdown.

  • Assist with maintaining facility cleanliness and order.

  • Collaborate with the Senior Operations Manager to execute events on time and within budget.

  • Maintain positive relationships with union and non-union staff, clients, and service suppliers.

  • Participate in Safety Committee meetings to maintain OSHA Personal Protection Equipment and ensure proper employee training.

  • Enforce safety policies and procedures.

  • Liaise with the Facility Manager to maintain equipment in proper working condition using ALTUM software.



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