Master Guitar Technician

1 week ago


Minoa, New York, United States Guitar Center Full time

At Guitar Center, we offer a competitive salary of $65,000 - $85,000 per year, plus benefits and perks that include medical, dental, vision, 401K with company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

About Us

Guitar Center is the world's premier musical instrument retailer, offering a wide selection of instruments, music gear, and services. Our team is dedicated to providing exceptional customer service and helping musicians of all levels achieve their goals.

About the Job

We are seeking an experienced Master Guitar Technician to join our team. As a Master Guitar Technician, you will be responsible for performing maintenance and repair services on customer-owned instruments, as well as assisting in the maintenance of store inventory. You will work closely with customers to understand their needs and provide personalized solutions.

  • Perform routine maintenance and repairs on guitars, including setup, adjustment, and restoration;
  • Assist in the maintenance of store inventory, including cleaning, organizing, and stocking;
  • Provide excellent customer service, answering questions and addressing concerns in a professional and friendly manner;
  • Develop and maintain knowledge of guitar products, including brands, models, and features;
  • Train and mentor other technicians to ensure consistent quality and service standards.
Requirements and Qualifications

To be successful in this role, you will need:

  • A strong background in guitar repair and maintenance;
  • Excellent technical skills, including ability to use hand tools, power tools, and precision instruments;
  • Strong communication and interpersonal skills, with ability to work effectively with customers and colleagues;
  • Ability to lift up to 50 pounds and stand for long periods;
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
Benefits

We offer a comprehensive benefits package, including:

  • Medical, dental, and vision insurance;
  • 401K plan with company match;
  • Mental health support and resources;
  • Paid sick, holiday, and vacation time;
  • Employee discount program;
  • Tuition reimbursement options;
  • Opportunities for advancement and professional growth.


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