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Pharmacy Care Specialist

2 months ago


Henderson, Nevada, United States Optum Full time
Sign-On Bonus: $1,500 for external applicants.

Optum is a leading global organization committed to enhancing health outcomes through innovative technology and comprehensive care solutions. Your contributions will play a vital role in connecting individuals with essential pharmacy benefits, resources, and care.

At Optum, we foster a culture of diversity and inclusion, offering talented colleagues, extensive benefits, and opportunities for professional growth. Be part of our mission to advance health equity worldwide.


Location: Las Vegas, NV

Work Schedule:
- 8-hour shifts available Monday through Friday between 7:30 AM and 8:00 PM PST or weekends from 8:00 AM to 7:00 PM PST.

Key Responsibilities:
- Input and verify prescription information.
- Communicate with patients, pharmacists, and healthcare providers to resolve claims issues.
- Process prescriptions from intake to completion.
- Address customer inquiries, ensuring accurate information is provided.
- Meet established productivity and quality standards while maintaining good attendance.
- Fulfill prescription orders accurately.
- Interpret and enter prescription orders into the pharmacy system.
- Handle phone inquiries with professionalism.
- Document interventions and track outcomes with the pharmacy team.

Why Consider a Career with Optum?
We offer a competitive compensation package, comprehensive benefits, and a management team dedicated to your success. Our offerings include:
- Paid Time Off and 8 Paid Holidays.
- Medical plan options with Health Spending Account or Health Savings Account participation.
- Dental, Vision, Life & AD&D Insurance, along with Short-term and Long-term Disability coverage.
- 401(k) Savings Plan and Employee Stock Purchase Plan.
- Education reimbursement and employee discounts.
- Employee Assistance Program and Referral Bonus Program.
- Voluntary benefits including pet insurance and legal insurance.

Required Qualifications:
- High School Diploma or GED.
- Active Pharmacy Technician license in Nevada.
- Minimum of 6 months experience in insurance claims processing and resolution.
- Knowledge of relevant laws and regulations regarding pharmacy practice.
- Proficient in using Windows PC applications and capable of learning new systems.
- Flexibility to work various shifts, including evenings and weekends.

Preferred Qualifications:
- National certification as a Pharmacy Technician.
- Over 2 years of experience as a Pharmacy Technician.
- Familiarity with insurance processes, including pre-approvals and authorizations.
- Experience in sterile compounding.

Note: The sign-on bonus is exclusive to external candidates. Internal candidates are not eligible.

Optum is an Equal Employment Opportunity/Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.