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Healthcare Access Coordinator
2 months ago
As a key member of our team, the Healthcare Access Coordinator plays a vital role in ensuring seamless patient admissions and enhancing the overall patient experience. This position is essential for maintaining the operational efficiency of our healthcare services.
Location:
Bristol, TN
Employment Type:
Full-time
About Ensemble Health Partners:
Ensemble Health Partners is a premier provider of technology-driven revenue cycle management solutions tailored for healthcare systems, including hospitals and affiliated physician practices. Our mission is to support community health by ensuring the financial health of hospitals through innovative solutions and dedicated service.
Key Responsibilities:
- Facilitate patient admissions by accurately assigning Medical Record Numbers (MRNs) and conducting necessary compliance checks.
- Deliver exceptional customer service while managing patient inquiries and providing clear instructions regarding their care.
- Process insurance information and physician orders efficiently, ensuring adherence to organizational policies.
- Conduct thorough audits of patient accounts to maintain accuracy and compliance with regulatory standards.
- Engage in pre-registration activities, including collecting demographic and financial information from patients.
- Explain consent forms and distribute essential patient education materials.
- Utilize insurance verification systems to ensure eligibility and proper coding for billing processes.
- Maintain a high standard of service and compassion in all interactions with patients and their families.
Qualifications:
- Minimum of 1 year of experience in customer service, preferably in a healthcare setting.
- High School Diploma or GED is required.
- Certification in Revenue Cycle Management (CRCR) is required within six months of hire, with costs covered by the company.
Why Join Us?
At Ensemble Health Partners, we prioritize the well-being and professional growth of our associates. We offer a comprehensive benefits package that includes:
- Healthcare coverage
- Paid time off
- Retirement plans
- Well-being programs
Our culture is built on collaboration, innovation, and a commitment to empowering our team members. We believe in recognizing and rewarding hard work, providing opportunities for professional development, and fostering a supportive work environment.
Ensemble Health Partners is an equal opportunity employer, committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds and are dedicated to providing reasonable accommodations for individuals with disabilities.
