Server Assistant Professional

3 weeks ago


Rochester, New York, United States Woodcliff Hotel & Spa Full time

Woodcliff Hotel & Spa is seeking a skilled Server Assistant to join our team. As a Server Assistant, you will play a critical role in delivering exceptional customer service and ensuring that our guests have a memorable dining experience.

About the Company

When you become part of the Woodcliff team, you enter into a rich tradition of extraordinary hospitality that spans over 35 years. We are dedicated to fostering an environment of support and respect, where our team members are inspired to tap into their innate professional abilities and excel in their careers while genuinely enjoying what they do – serving our valued guests.

Job Description

This role is perfect for someone who is enthusiastic, takes direction well, and communicates easily with customers and team members. You will work closely with our main servers to ensure that customers receive their food in a timely manner and their beverage glasses are always filled.

You will be responsible for clearing plates and cleaning tables when customers leave, and then resetting them with tableware for the next guests. A sense of urgency and organization is required to keep the kitchen and server stations fully stocked with condiments and other food items.

As a Server Assistant, you will learn our menu to address customer questions and alert servers when customers need them. You should be familiar with food safety rules and have some food service experience. If you enjoy working with a dedicated fun team and are eager to learn, you'll fit right in.

Key Responsibilities
  1. Deliver food to tables in a timely and orderly fashion, and ask if customers need anything else before leaving the table
  2. Fill water glasses, bring beverages, or refill customers' glasses, and remember to refill condiments and bring them to the table
  3. Keep track of kitchen inventory to make sure kitchen and server stations are fully stocked with all the supplies needed
  4. Seat customers, respond to any special needs and requests quickly, and relay them to the waiter or manager, if necessary
  5. Clean and clear tables of debris and bring dirty dishes to the kitchen to be washed. Prepare tables for the next guests

The estimated salary for this position is $14.20 per hour plus tips.



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