Membership Support Specialist
4 days ago
Join Our Team: At Planet Fitness, we are seeking top talent to join our team of inspiring, motivated, and fun-loving individuals who are dedicated to enhancing people's lives through an affordable, high-quality fitness experience.
Job Title: Membership Support Specialist
Estimated Salary: $34,280 per year (based on 40 hours/week)
Job Responsibilities:
- Provide exceptional customer service to our members, prospective members, and guests
- Handle front desk activities, including checking members into the system, new member sign-ups, tours, and facilitating updates to member accounts
- Maintain the neatness and cleanliness of the club
- Respond to member questions and concerns, and elevate issues to Assistant Manager or Manager as needed
Requirements: To excel in this role, you should have a strong customer service background, basic computer proficiency, and a passion for fitness and health. You must also be punctual and reliable, possess exceptional customer service skills, and demonstrate diplomacy in all interactions.
Benefits and Compensation: As a Core Development and Management employee, you will receive a free Black Card membership after 90 days of employment, as well as access to benefits such as medical options, dental, vision, flexible spending accounts, 401k with company contribution, paid vacation time, and additional ancillary benefits like pet insurance and Aflac.
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