Inglewood Service Representative
3 weeks ago
We are a dynamic company seeking a Customer Engagement Specialist to join our team in Inglewood. This role is perfect for individuals who are passionate about delivering exceptional customer service while efficiently distributing our products.
About the Role:
- This position involves working closely with customers, providing them with tailored recommendations and ensuring they have an excellent shopping experience.
- You will be responsible for greeting and directing customers upon their arrival, creating a welcoming environment that makes them feel at home.
- As a Cross-Selling Specialist, you will suggest complementary products to boost sales and customer satisfaction.
- Additionally, you will assist with inventory management, ensuring racks are fully stocked and organized for an optimal shopping experience.
- Returning merchandise and handling customer complaints in a professional manner is also a key part of this role.
- You will work collaboratively with your team during busy periods to maintain outstanding customer service and collaborate on projects to drive business growth.
Key Requirements:
- Physical stamina: Comfortable standing for long periods and performing physical tasks, including lifting up to 70 pounds.
- Excellent interpersonal skills to adapt and respond to diverse customer personalities.
- Able to operate commercial vehicles (like Isuzu NRR 650) for daily deliveries.
- Familiarity with inventory stocking procedures and able to manage time effectively in a fast-paced environment.
What We Offer:
- Competitive market wages ($20.00 - $24.00 per hour)
- Great benefits package, including health care plan, retirement plan, life insurance, paid time off, and more.
- Opportunities for career development and training resources to enhance your personal and professional growth.
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