Seasonal Retail Sales Associate

2 weeks ago

Biddeford, Maine, United States Kohl's Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Seasonal Retail Sales Associate. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, operating a cash register, and maintaining a high level of product knowledge.

Key Responsibilities
  • Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment
  • Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service
  • Meet or exceed individual goals (e.g., credit, loyalty)
  • Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
  • Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl's brand standards
  • Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)
Requirements
  • Excellent customer service skills and ability to multi-task with strong attention to detail
  • Verbal/written communication and interpersonal skills
  • No retail experience required
  • Must be 16 years of age or older
  • Flexible availability, including days, nights, weekends, and holidays
Preferred Qualifications
  • Client facing retail or service industry experience
Essential Functions
  • Ability to perform the accountabilities listed in the "What You'll Do" Section.
  • Ability to satisfactorily complete company training programs.
  • Ability to comply with dress code requirements.
  • Basic math and reading skills, legible handwriting, and basic computer operation.
  • Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
  • Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
  • Perform work in accordance with the Physical Requirements section.
Physical Requirements
  • Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
  • Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
  • Ability to stand/walk for the duration of a scheduled shift.
  • Ability to visually verify information and locate and inspect merchandise.
  • Ability to comply with health and safety standards.

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