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Parking Attendant

2 months ago

Lexington, Kentucky, United States 21c Museum Hotels Full time

Job Summary:

We are seeking a highly motivated and customer-focused Parking Attendant to join our team at 21c Museum Hotels. As a Parking Attendant, you will be responsible for providing exceptional service to our guests by ensuring their vehicles are parked and retrieved safely and efficiently.

Key Responsibilities:

  • Clean and maintain the lobby areas and entrances to ensure a clean and attractive facility for our guests
  • Assist other employees and departments to contribute to the best overall performance of the department and hotel
  • Greet and assist arriving guests with unloading luggage from their vehicle and transporting it to their room
  • Offer to park guests' vehicles and provide a claim ticket
  • Assist departing guests by transporting luggage from their room to the lobby and helping them load their luggage into their vehicle
  • Respond to guest needs by delivering laundry, newspapers, iron and ironing board, additional linens, etc.
  • Respond to inquiries and promote the hotel's services by explaining products and services
  • Keep abreast of local activities and establishments to answer questions, recommend, and give directions
  • Maintain a friendly, cheerful, and courteous demeanor at all times

Requirements:

  • Must be able to drive vehicles with manual (stick shift) and automatic transmissions
  • Able to work flexible hours (nights, weekends)
  • Responsible, dependable, punctual
  • Tactful, courteous, discreet
  • Strong communication skills; must be able to speak and understand English
  • Clean and professional appearance
  • Demonstrates enthusiasm for all things 21c
  • Must pass a background check
  • Must be 18 years of age or older
  • Must be comfortable in various vehicle types and willing to train on manual transmissions to achieve proficiency within the first 90 days

Education and Experience:

  • High School diploma or equivalent
  • Must have at least three years driving experience with a clean driving record

Physical Requirements:

  • Must be able to operate two- and four-wheeled luggage carts, standard office equipment
  • Must be able to lift luggage, up to 70 lbs
  • Capable of prolonged standing, walking, and climbing stairs
  • Intermittent exposure to outside elements, but primarily an indoor position