Service Attendant

3 weeks ago


Lahaina, Hawaii, United States Marriott International, Inc Full time
Job Summary

We are seeking a highly motivated and customer-focused Service Attendant to join our team at The Westin Maui Resort & Spa Ka'anapali. As a Service Attendant, you will be responsible for providing exceptional guest service, ensuring a smooth and enjoyable experience for our guests. This is an excellent opportunity to work in a dynamic and fast-paced environment, where you will have the chance to develop your skills and advance your career.

Key Responsibilities
  • Provide exceptional guest service, responding to guest inquiries and resolving any issues in a timely and professional manner.
  • Assist guests with luggage, including transporting and storing luggage, and providing directions to guests.
  • Communicate with guests, providing information about hotel amenities, services, and local attractions.
  • Work collaboratively with other team members to ensure seamless service delivery.
  • Maintain a clean and organized work environment, adhering to hotel standards and policies.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 50 pounds and stand for long periods.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for career advancement. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.


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