Table Games Dealer
2 weeks ago
The Table Games Dealer provides a professional and courteous service to our guests and creates an entertainment environment for all guests.
Key Responsibilities- Deal at an assigned table in accordance with established policies and procedures for the gaming entertainment of Harrah's guests.
- Maintain a continuous inspection of deck(s) and all other assigned gaming equipment, ensuring the security of assigned game at all times.
- Exchange guest currency for gaming tokens and ensure the safety of all tokens and cash entrusted.
- Assist guests in playing and ensure adherence to established rules, policies and procedures.
- Coordinate with Supervisors and Security to detect and prevent attempts to cheat and to identify floor irregularities to a Table Games Supervisor, Casino Operations Manager or Assistant Casino Operations Manager.
- Interact with guests and market Harrah's products and services.
- Communicate all irregularities, safety hazards, and questions to Table Games Supervisor or Casino Operations Manager.
- Adhere to regulatory, departmental and company policies.
- Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies.
- Act as a role model to other employees and always present oneself as a credit to Harrah's and encourage others to do the same.
- High School Diploma or GED preferred.
- At least 6 months of live casino dealing experience is required and/or successful completion of a dealer program at an accredited institution or through Harrah's Ak-Chin dealing school.
- Pass an audition demonstrating adequate gaming propensity.
- Must possess strong money handling and documentation skills.
- Must meet Harrah's dealing standards in regard to rules, game knowledge and dealing.
- Must have knowledge of casino rules, procedures and regulations pertaining to the Table Games.
- Must be able to read, write, speak and understand English.
- Must be able to get along with co-workers and work as a team across departments and levels of management.
- Must present a well-groomed appearance.
- Deliver excellent customer service.
- Is able to operate in mentally and physically stressful situations.
- Must possess mathematical abilities including addition, subtraction, multiplication and division.
- Must be able to stand for extended periods of time.
- Must be able to maneuver to all areas of the casino.
- Must be able to bend, reach, kneel, twist and grip items.
- Must have sense of urgency and keep up with fast paced business practices.
- Must be able to work calmly and professionally in stressful situations.
- Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust.
- Excellent vision (including peripheral) is needed for game security.
- Must be able to respond to visual and aural cues.
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