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**Cloud Infrastructure Engineering Manager**
2 months ago
NinjaTrader is a leading provider of trading platforms and brokerage services for financial markets. Our mission is to empower traders to achieve their financial goals through innovative technology and exceptional support.
Job SummaryWe are seeking an experienced Cloud Infrastructure Engineering Manager to lead our Platform team in scaling our cloud infrastructure for continuous optimization of cloud resources, building and supporting a robust incident response program, and driving down costs while enhancing performance and utilization.
Key Responsibilities- Mentor and manage a team of Site Reliability Engineers (SREs), fostering a culture of collaboration, innovation, and excellence in execution.
- Own technical decisions for the team, ensuring alignment with developers and compliance with security policies and industry standards.
- Implement and maintain robust operational practices, including incident management, monitoring, alerting, and capacity planning.
- Coordinate on-call support across global time zones, ensuring 24/7 coverage and efficient handovers.
- Lead initiatives related to the design, deployment, and maintenance of critical infrastructure components.
- Oversee release processes and ensure smooth deployments, minimizing downtime and impact on users.
- Conduct thorough post-incident reviews, identifying root causes and implementing preventive measures.
- Hire the best talent to help build and grow NinjaTrader's infrastructure team.
- Bachelor's degree in Computer Science or a related field, or equivalent practical experience.
- 8+ years of progressive engineering experience in Site Reliability or adjacent disciplines, with a strong background in cloud service providers, ISPs, or similar service-oriented networking companies.
- 3+ years of management experience with a consistent track record of managing technical and geographically distributed teams, including coaching, performance management, career development, and hiring.
- Production experience supporting a 24/7 cloud-based environment and leading Incident Management at scale.
- Exceptional troubleshooting, debugging, and diagnostic skills for cloud and web-based technologies using industry-standard observability tools and frameworks.
- Proven experience in designing, deploying, and managing large-scale cloud infrastructure.
- Experience writing production-quality code in a major programming language such as Java, Scala, Python, C++, or Go.
- Strong scripting skills in languages such as Python, Bash, or equivalent.
- In-depth knowledge of networking, security, and identity management in cloud environments.
- Excellent problem-solving and communication skills, with the ability to articulate technical problems concisely to a non-technical audience.
- Hybrid schedule with extra remote flexibility.
- Generous PTO.
- 7 paid holidays annually + 5 conditional holidays annually.
- 1 service day annually.
- 401k with 3.5% company match.
- Health, vision, dental coverage.
- Life and disability insurance covered 100% by NinjaTrader.
- Flexible spending accounts for transit and parking.
- Gym membership.
