IT Product Manager

3 days ago

New York, New York, United States The New York Public Library Full time
Job Title: IT Product Manager - Transformation Expert

Estimated Salary: $120,000 - $180,000 per year

Company Overview

The New York Public Library is a world-class institution dedicated to providing access to knowledge and information. We are seeking an experienced IT Product Manager to join our team.

Job Description

We are looking for a skilled IT Product Manager who can help us transform our IT organization into a business-oriented, product-managed, and value-driven entity. The successful candidate will have a unique mix of technical and business skills, including strong time management and prioritization abilities, excellent communication skills, and the ability to lead through collaboration with effective stakeholder management.

The ideal candidate will have experience working with multiple technical and non-technical teams to develop goals and aggressively pursue them with minimal supervision. They will be able to work effectively with all levels of staff and users, demonstrating enthusiasm, maturity, empathy, and adaptability in large collaborative environments.

Key Responsibilities
  • Collaborate with stakeholders to build high-quality products for our patrons and library staff
  • Operate between the business and product delivery team to conceive and deliver technology products
  • Work closely with I&O technology teams to convey the product vision, verify that the product fulfills that vision, and ensure it is building the right product
  • Research and define customer segments served by IT products by developing a deep understanding of customer goals, value derived from the product, and Library business capabilities
  • Analyze market trends and conduct competitive analysis to understand the current landscape and user needs
  • Maintain a full product life cycle perspective, balancing short-term achievements with long-term goals such as minimizing technical debt while maximizing resiliency
  • Define high-quality tests and products to determine valuable new features and products
  • Facilitate conversations with stakeholders to keep them informed on product progress or define new business needs
  • Identify and remove roadblocks to keep a project running smoothly
  • Contribute to the product roadmap to define scope and future work
Required Education, Experience & Skills
  • Bachelor's degree in technology, business, retail, psychology, or related field
  • Demonstrable ability to work on a deadline and make decisive decisions about product scope, goals, user needs, and resources
  • Data-driven with strong analytical capability, able to define measurements of success and impact of a product
  • Organized, focused, extremely detailed oriented, and adept at prioritization
  • Thoughtful problem solver, able to negotiate many stakeholder needs
  • Ability to work collaboratively with multiple technical and non-technical teams
  • Excellent interpersonal, presentation, oral, and written communication skills
  • Mature, empathetic, enthusiastic, and adaptable in large collaborative environments
Schedule

Flexible schedule, 7 hours total between 8am and 6pm, with on-call, after-hours, and weekends as necessary

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