Restaurant Host/Hostess

3 weeks ago


New Orleans, Louisiana, United States Dickie Brennan & Co. Full time

We are seeking an experienced and friendly front-of-house staff member to join our team at the Acorn location of Dickie Brennan's restaurants.

Job Overview

This role is a great opportunity for individuals looking to accelerate their career path in hospitality, with many opportunities for growth and promotion within Dickie Brennan & Company. Our company values hard work, dedication, and sincerity, and we strive to provide a warm and professional environment for our employees.

As an ambassador for New Orleans and its unique culture, you will be working in a fast-paced environment where attention to detail and excellent communication skills are essential.

We are committed to delivering superior dining experiences through serving locally sourced, updated versions of classic New Orleans cuisine and outstanding service. Our four French Quarter restaurants have been recognized 9-times as one of the "Best Places to Work" by New Orleans CityBusiness.

Key Responsibilities
  • Show up to work on time in a clean, pressed uniform and with a good attitude.
  • Provide all necessary information that a guest should need or be able to direct them to someone who has the information.
  • Maintain a clean workplace and café area.
  • Clean and sanitize work station and equipment.
  • Keep supplies in and around grab and go stocked.
  • Have knowledge of menu and beverages.
  • Receive and process payments and organize checks.
  • Maintain a calm demeanor during times of high volume.
  • Assist with coffee station when needed.
  • Clean and bus tables when necessary.
  • Ensure order accuracy and quality.
  • Provide support to team members when needed.
Requirements
  • High school graduate or equivalent.
  • Experience in high volume restaurant preferred.
  • Must possess basic math skills and have the ability to handle money and give correct change.
  • Ability to converse, read and write in English with excellent verbal, interpersonal and written communication skills.
  • Able to communicate clearly, concisely and accurately in a positive, upbeat and enthusiastic way.
  • Strong organizational, multitasking, time management skills with attention to detail.
  • Be flexible and eager to learn new things.
  • Manual dexterity is essential.
  • Must be able to maneuver through the café and at outside functions/seating area. Must be able to sit or stand for extended periods of time, bend, stoop, reach, kneel, crouch, twist, lift, push, pull and grip items when necessary. May occasionally lift up to 30 pounds; push, pull, or move items weighing up to 50 pounds.
  • Subject to wet or slippery floors, temperature extremes/frequent changes in temperature, and excessive noise.
  • Ability to work varied hours in a fast paced environment in accordance with café operations and adhere to the attendance requirements of the café.
  • Must adhere to the established appearance, hygiene, and uniform guidelines.
  • Ability to adhere to and comply with all rules and regulations of the company.

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