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Heavy Equipment Service Technician

2 months ago


Atlanta, Georgia, United States Dobbs Equipment Full time
Job Description

Job Title: Heavy Equipment Service Technician – (Field)

Reports To: Service Manager

Department: Service, Non-Exempt

Location: Atlanta

Summary of Primary Functions:

Dobbs Equipment is seeking an experienced Field Service Technician. Technicians are responsible for the repair, diagnosis, overhaul, and reconditioning maintenance of customer and company heavy equipment and components. Depending on the location and assignment, the technician will be responsible for some, or all the functions and duties listed below. These repairs may require working hours in addition to the normal work schedule for emergency calls or routine service as required. This job description does not include a complete listing of all the duties and functions of the position. Management reserves the right to assign other duties or projects as necessary.

Essential Functions and Responsibilities:

  • Safety First: Follow all safety rules and regulations in performing work assignments while maintaining a safe work environment and safe work habits.
  • Equipment Analysis: Reads job order and observes and listens to equipment in operation to determine malfunction and plans work procedures.
  • Repair and Maintenance: Installs fuel injection nozzles and pumps, changes, or recharges batteries, and replaces transmissions, hydraulic systems, and component parts.
  • Inspection and Maintenance: Examines protective guards, loose bolts, and specified safety devices on equipment, and makes adjustments.
  • Quality Control: Check and report any shortages and malfunctions to the Service Manager.
  • Verification: Lubricates moving parts and drives repaired equipment to verify conformance to specifications.
  • Fabrication: Fabricates special lifting or towing attachments, hydraulic systems, shields, or other devices according to blueprints or schematic drawings.
  • Component Replacement: Removes, replaces, and repairs tires, undercarriages, and earth moving and timber harvesting attachments.
  • Record Keeping: Maintain records and account for all time, parts, work orders and supplies used in repairing and servicing both customer and dealership equipment.
  • Communication: Report to Service Manager any additional work required to ensure proper operation and safety of equipment.
  • Tool Maintenance: Maintains and cares for the shop tools and equipment.
  • Safety Procedures: Ensures work is performed safely and safe work procedures are followed throughout the department.
  • Technical Knowledge: Reads schematics demoting operating specifications for unit or component and type of evaluation required.
  • Additional Responsibilities: Continues to work on revenue producing work as needed.
  • Testing: Tests unit for conformance with operating requirements such as specified horsepower and lifting performance.
  • Equipment Inspection: Helps ensure that our new and used whole goods are in good working conditions.
  • Vehicle Maintenance: Maintains assigned service vehicle in areas of cleanliness, daily maintenance, and inspections.
  • Training and Development: Participate in service training programs required for development of skills and knowledge.
  • Professional Representation: Represent the dealership as a professional Service Technician at all times.
  • Attendance and Punctuality: Reports to work on time, as scheduled.
  • Flexibility: Ability to work up to 12-hour days, varying shifts, weekends, and holidays as needed.
  • Transportation: Ability to operate company vehicles and follow all motor vehicle state safety laws
  • Company Policy: All employees are expected to adhere to the safety policies of Dobbs Equipment and the clients for whom we work.
  • Responsibility: Following the safety policies of Dobbs is a condition of employment and is everyone's responsibility.

Qualifications:

  • Valid Driver's License: Valid Driver's License and maintain a clean driving record.
  • Knowledge and Skills: Knowledge of industrial equipment maintenance and operation.
  • Technical Skills: Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures
  • Heavy Equipment Operation: Ability to operate heavy equipment safely.

Education, Skill, and/or Experience Requirements:

  • Education: Associate degree or equivalent from two-year college or technical school or a minimum of 2 years related experience and/or equivalent combination (preferred).
  • Stay Current: Stay current with technical changes.
  • Technical Knowledge: Proficient knowledge of mechanical, electrical, and hydraulic systems.
  • Product Knowledge: Maintains current product knowledge of John Deere and competitive products.
  • Certification: Forklift Certification (preferred).
  • Communication Skills: Ability to communicate effectively with teammates.
  • Problem-Solving Skills: Strong problem-solving skills.
  • Time Management: Excellent time management skills.
  • Self-Motivation: Must be able to self-manage/self-motivate.
  • Schedule Flexibility: Flexible schedule (sometimes weekends or overtime).
  • Reading and Writing Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
  • Writing Skills: Ability to write diagnosis and work completed on routine reports and correspondence.
  • Common Sense: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Technical Skills: Develop skills in disassembly, assembly and repair of components and machines.
  • Math Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Quick Learning: Quick learner with the ability to think out of the box.
  • Travel: Overnight travel less than 5% (Training).
  • Bilingual: Bilingual a plus.

Work Environment:

While performing the functions of this job, the employee regularly works in a service field setting and is exposed to frequently changing temperatures, wet or humid conditions, noise, vibration, fumes, odors, dust, and close proximity to moving mechanical parts.

Physical Demands:

The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is continuously required to:

  • Personal Protective Equipment: Ability to work using Personal Protective Equipment, including respirators, welding shields, hard hats, vests, safety glasses, goggles, gloves and etc.
  • Range of Motion: Ability to use full range of motion for back, arms, hands, and fingers.
  • Range of Motion: Able to use full range of motion for both legs, including climbing, twisting, squatting, and pushing with both legs.
  • Hand Tools: Able to use hand tools, fuel hoses, lubrication systems on all equipment
  • Climbing: Able to climb onto or down from mobile construction equipment, typically 3-4 feet of climbing, for service and inspection.
  • Lifting: The employee is frequently required to lift or carry loads greater than 50 lbs but less than 75 lbs.
  • Vision: Specific vision abilities required by this job include close, distance and color vision.
  • Communication: The employee is regularly required to talk or hear at moderate noise levels.