Medical Care Specialist

2 weeks ago

Memphis, Tennessee, United States Regional One Health Full time
Job Summary

We are seeking a highly skilled Medical Care Tech II to join our team at Regional One Health. As a Medical Care Tech II, you will play a vital role in providing exceptional patient care and support to our patients and families.

Key Responsibilities
  • Provide timely and effective medical care to patients in emergency and urgent care areas.
  • Assist nursing and medical staff in providing patient care activities, including physical exams, routine tests, and administering IVs as required.
  • Prepare patients for examination, ensure equipment is available, and observe restraints and forensic policies.
  • Schedule diagnostic laboratory and radiological tests as ordered and transport patients safely and efficiently.
  • Maintain inventory of patient belongings and provide measures of comfort and convenience.
  • Observe and report patient responses to interventions and treatment, and complete all documentation requirements in a timely manner.
  • Provide one-on-one care to patients requiring close observation and monitoring, and obtain medical and lab records as needed.
  • Communicate unit activities, needs, and problems to appropriate staff regarding patient care, and follow up with patients as required.
  • Collaborate with forensic team and law enforcement officials to maintain a safe and secure environment, and respond to emergency situations and crisis interventions.
  • Perform diagnostic EKGs, inform and explain test purposes and procedures to patients, and ensure accurate documentation.
  • Collect specimens and perform phlebotomy functions efficiently, and calms and reassures anxious or apprehensive patients.
  • Interact and communicate with patients, families, and staff in a customer-responsive and courteous manner, and promote patient satisfaction.
  • Collaborate with medical and hospital staff to coordinate and implement patient care activities, and maintain confidentiality in matters relating to patient/family, department, and hospital information.
  • Respond to emergency situations and notify appropriate personnel, and complete required continuous training and education, including department-specific requirements.
  • Assist with care and maintenance of department equipment, and utilize supplies in a cost-effective manner.
  • Maintain a clean, orderly, safe environment for patients and personnel, and adhere to established policies, compliance/quality improvement, and patient safety, environment, and infection control standards.
Qualifications
  • High School graduate or equivalent required.
  • Successful completion of an approved EMT program, including completion of an approved IV course, or Advanced EMT program, or Paramedic program required.
  • Qualified by education, training, or experience to work with the adolescent, adult, and/or geriatric patient population as specialty assignment dictates required.
  • EMT license, along with proof of IV certification, or EMT-P (paramedic) license, or Advanced EMT license required.
  • Basic Life Support Certification required.
  • License must be approved by the state of Tennessee. If licensed in TN or AR, applicant must apply for TN reciprocity within 180 Days required.
  • Six (6) months EMT or EMT-P (paramedic) experience required.
  • Must successfully complete unit-specific competency required.
Physical Demands
  • Standing - Constantly.
  • Walking - Constantly.
  • Sitting - Rarely.
  • Lifting - Frequently.
  • Carrying - Frequently.
  • Pushing - Occasionally.
  • Pulling - Occasionally.
  • Climbing - Occasionally.
  • Balancing - Occasionally.
  • Stooping - Frequently.
  • Kneeling - Frequently.
  • Crouching - Frequently.
  • Crawling - Occasionally.
  • Reaching - Frequently.
  • Handling - Frequently.
  • Grasping - Frequently.
  • Feeling - Constantly.
  • Talking - Constantly.
  • Hearing - Constantly.
  • Repetitive Motions - Constantly.
  • Eye/Hand/Foot Coordination - Constantly.

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