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Care Navigator

1 month ago

Pittsfield, Massachusetts, United States Brien Center for Mental Health Full time

Full and Part-Time available, 1st and Mid-Shift Available


**Job Summary**


We are seeking a Care Navigator to join our team at The Brien Center for Mental Health. The successful candidate will provide outreach, engagement, support, care coordination, assessment, and person-centered treatment planning for CHBC adult clients.


**Key Responsibilities**


  • Provide support, outreach and engagement efforts to adults enrolled in CBHC.
  • Help to identify cultural and linguistic needs and preferences and deliver person-centered care based on those needs.
  • Continuously identify and resolve barriers to meeting goals complying with the Person-Centered Treatment Plan
  • Help to facilitate therapeutic groups, as needed, to serve individuals.
  • When appropriate provide long-term support to individuals who have completed an episode of treatment with a clinician but requires on-going support
  • In collaboration with the treatment team, develop and implement a treatment plan.
  • Evaluate progress towards treatment plan goals and modify as needed.
  • Facilitate referrals to care, and other supports to ensure that clients attend appointments.
  • Assist with transportation to needed appointments as necessary.
  • Assist individuals in navigating the network of community-based services and information.
  • Support safe transitions of care for individuals moving between care settings and services.
  • Facilitate communication between individual or designated representative and medical, behavioral, and social service providers.
  • Attend meetings as required or requested.
  • Maintain client records, completing all required documentation in a timely and accurate manner.
  • Participate in trainings as required.

Requirements


  • BA/BS in relevant Human Services field required
  • Experience in community-based behavioral health support programs preferred.
  • Experience with accessing local resources, navigating health, behavioral health and/or substance use treatment systems preferred.
  • Valid driver's license with reliable transportation and appropriately insured vehicle required.

Skills


  • Must demonstrate ability to work with diverse communities and support diversity, equity and inclusion initiatives
  • Ability to work on interdisciplinary team
  • Excellent oral and presentation skills
  • Leadership talent and the ability to delegate effectively
  • Proficient knowledge of computers and electronic health record system

Working Conditions


  • Works in office; temperature regulated
  • Facilitate groups in other community locations

Physical Conditions


  • Manual and visual dexterity; correctable
  • Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential job functions