Cigar Sales Associate

4 weeks ago


Gaithersburg, Maryland, United States Davidus Cigars LTD Full time

Job Title: Cigar Concierge

Job Summary:

We are seeking a highly skilled Cigar Concierge to join our team at Davidus Cigars LTD. As a Cigar Concierge, you will play a critical role in ensuring every customer receives an exceptional customer service experience.

Key Responsibilities:

  • Deliver exceptional customer service by greeting and establishing a rapport with customers and informing them of our products and services
  • Use classic sales techniques and selling procedures to facilitate and increase business
  • Process transactions efficiently, advise each customer of our loyalty program and incentives
  • Verify customer identification and uphold federal legal age requirements
  • Accurately handle cash and credit cards
  • Balance the cash register
  • Identify customer needs and provide recommendations that connect customers to the right products for them
  • Maintain store safety standards
  • Maintain store cleanliness

What We Offer:

  • Concierges receive a free Castro Brothers brand cigar to enjoy during every shift
  • Connect with wonderful people from all professions
  • Concierge discount of 25% off most products
  • Manufacture sponsored sales spiffs
  • Fun, low-stress environment
  • Flexible schedules
  • Cigar brand trainings
  • Personal and salesman growth potential

Requirements:

  • Be at least 21 years of age (required by law)
  • Retail sales experience (1-2 Years)
  • Cigar and pipe knowledge required
  • Ability to climb, bend, kneel, and reach
  • Ability to stand for entire shift
  • Ability to lift up to 50 pounds
  • Outgoing, upbeat personality
  • Commitment to provide exceptional customer service to our guests
  • Commitment to work with a team and assume responsibility
  • Commitment to maintaining a clean and organized work environment

Why Work for Davidus Cigars LTD?

We strive to attract, retain, and develop the best talent in the field. Our team is dedicated to providing exceptional customer service and creating a welcoming environment for all guests.


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