Club Receptionist

5 days ago


Los Angeles, California, United States Equinox Full time
Essential Job Functions

We are seeking a Front Desk Associate to provide exceptional customer service and support to our members and guests. The ideal candidate will have a minimum of 1 year of customer service experience, a high school diploma/GED, and excellent communication skills. Additionally, they must be reliable, professional, computer literate, energetic, and friendly. This is a great opportunity for a motivated and enthusiastic individual to join our dynamic team and make a significant impact in a growing organization.

Responsibilities
  • Greet members and guests with a warm smile and provide assistance as needed.
  • Scan membership IDs upon entrance and answer phones professionally.
  • Respond to member questions, concerns, and discrepancies in a timely and effective manner.
  • Update member accounts as necessary and maintain an orderly work area.
  • Provide the highest level of customer service to members, prospective members, and guests.
  • Aid other departments with related tasks as needed.

Requirements
  • Minimum 1 year of customer service experience or equivalent.
  • High school diploma/GED required or equivalent work experience.
  • Reliable, professional, computer literate, energetic, and friendly.
  • Preferably interested in health, fitness, and/or sports.
  • Must be friendly, vibrant, and outgoing.
  • Must be able to effectively communicate in person, via email, and via phone.

Benefits
  • Competitive salary of $16.78/hour.
  • Complimentary Club membership.
  • Perks and incentives with our products and services.

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