Assistant Manager

6 days ago


Springfield, Tennessee, United States Sudden Service Full time

At Sudden Service, we're looking for an experienced retail professional to lead our store operations and deliver exceptional customer experiences.

About the Role

The Assistant Manager is a key member of our team, responsible for assisting the General Manager in leading and coaching store staff to maximize guest satisfaction. In this role, you'll have total accountability for the operation of the store when the GM is away.

What We Offer
  • A competitive estimated salary of $45,000 - $55,000 per year, based on location and experience
  • Weekly pay
  • Tuition reimbursement
  • Virtual and onsite paid training
  • Paid time off
  • Community service opportunities
  • Food discounts & fuel perks
  • 401K matching
  • Affordable healthcare insurance
Responsibilities
  1. Develop and implement strategies to ensure best-in-class service delivery to all guests
  2. Act as a role model for our company culture and core values
  3. Train, develop, and lead team members to go above and beyond for each guest
  4. Provide daily coaching to individual staff on their roles in delivering our store culture and values
  5. Maintain all products according to our standards
  6. Ensure required inventory levels, freshness, and product rotation standards are met
  7. Maintain our interior and exterior image standards
Requirements
  • High school diploma or GED equivalent
  • 2+ years of retail or hospitality industry experience
  • Any equivalent combination of education and experience
  • Passion for guest service and excellent interpersonal skills
  • 18+ years of age
  • Sufficient visual ability to check identification and process credit cards
  • Ability to lift up to 50 pounds


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