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Merchandise Coordinator

2 months ago

Minneapolis, Minnesota, United States Sierra Full time
About Us:
At Sierra, we thrive on the excitement of discovery. Our environment is filled with opportunities for growth and adventure, where creativity and adaptability are encouraged.

Position Overview:
The Key Carrier role is a vital extension of the Coordinator position. In this capacity, you will primarily serve as a Coordinator while occasionally stepping into a leadership role as a Key Carrier, overseeing various store operations.

Key Responsibilities:
1. Foster a positive customer experience both internally and externally.
2. Uphold a culture of integrity and confidentiality.
3. Serve as Manager on Duty, ensuring adherence to company policies.
4. Guide the store team in executing tasks aligned with store objectives.
5. Address customer service challenges promptly and provide coaching to team members.
6. Maintain accurate staffing levels to enhance customer satisfaction.
7. Ensure compliance with operational procedures and guidelines.
8. Communicate effectively with management and team members regarding priorities and updates.
9. Provide constructive feedback and recognition to associates.
10. Collaborate with management to identify training needs for associates.
11. Adhere to all labor laws and company policies.
12. Promote credit and loyalty initiatives.
13. Support shrink reduction efforts and maintain a safe working environment.
14. Perform additional duties as assigned.

Candidate Profile:
We are looking for individuals who:
- Can work a flexible schedule, including evenings and weekends.
- Are team-oriented and collaborate effectively with colleagues and supervisors.
- Adapt quickly to changes and unexpected situations.
- Possess knowledge of retail systems and procedures.
- Understand merchandise flow within a retail environment.
- Demonstrate strong problem-solving abilities.
- Can coach, delegate, and follow up on multiple tasks effectively.
- Remain composed under pressure.
- Are capable of multitasking.
- Exhibit excellent communication and organizational skills with attention to detail.
- Have at least 1 year of retail experience and 6 months in a leadership role.

Benefits:
We offer a range of benefits, including:
- Employee discounts
- Employee Assistance Program (EAP)
- 401(k) with associate contributions
- Various insurance options
- Referral bonuses
- Additional benefits for those meeting service or hours requirements.

At Sierra, we embrace the unknown and support each other in our journeys. Every day presents a new opportunity to redefine what is possible in our stores. We value diversity and consider all applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, marital or military status. We also provide reasonable accommodations for qualified individuals with disabilities.