Store Leadership Position

3 weeks ago


Troy, Michigan, United States Discount Tobacco Outlet Full time
About the Role:
Discount Tobacco Outlets is seeking an experienced Store Manager to lead the day-to-day activities of our retail stores. As a key member of our team, you will be responsible for supervising a team of retail store clerks, adjusting schedules, and training employees to meet performance expectations. You will also be responsible for placing inventory orders, completing daily paperwork, and maintaining accurate inventory reports. The successful candidate will have previous management experience in retail, customer service, or a related field, and be able to thrive in a fast-paced environment with multiple priorities.

Key Responsibilities:
- Supervise a team of retail store clerks to achieve high levels of customer service and sales performance
- Adjust daily schedules to optimize efficiency and productivity
- Train and evaluate employees to ensure they meet performance expectations
- Place inventory orders from suppliers to maintain optimal stock levels
- Complete daily paperwork and make deposits to ensure accurate financial reporting
- Maintain accurate inventory reports to prevent losses and improve profitability
- Work the register and provide excellent customer service to customers
- Resolve escalated customer complaints in a professional and courteous manner

Compensation and Benefits:
- Competitive salary range: $55,000 - $65,000 per year
- Comprehensive benefits package including health insurance, paid time off, and retirement plan matching
- Opportunities for professional growth and development


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