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Retail Sales Specialist at west elm Outlet

2 months ago

Dawsonville, Georgia, United States Williams-Sonoma Full time

Position Overview

As a Retail Sales Specialist, you will create an exceptional shopping experience for our customers by delivering outstanding service. Your role will involve utilizing effective sales strategies and showcasing extensive product knowledge in a dynamic retail environment.

Your Responsibilities Include:

  • Delivering genuine, friendly, and enthusiastic customer service that reflects our commitment to excellence.
  • Meeting and exceeding sales targets and promotional goals while staying informed about current offers.
  • Assisting customers with specialized services such as gift wrapping, gift registries, and locating merchandise.
  • Employing effective sales techniques to enhance sales opportunities and boost productivity.
  • Demonstrating thorough product knowledge, including key features and benefits.
  • Accurately processing transactions, including sales, returns, and exchanges.
  • Contributing to the visual presentation of merchandise, ensuring signage and lighting are well-maintained.
  • Maintaining store cleanliness and organization, including stockroom upkeep.
  • Restocking and ticketing merchandise as necessary.
  • Performing additional tasks as assigned by management.
  • Adhering to all company policies and procedures.

Why Join Our Team?

  • Be part of a thriving, innovative company with a vibrant culture.
  • Engage in a technology-driven business that is redefining retail.
  • Enjoy competitive compensation and comprehensive health benefits.
  • Work in an environment that fosters creativity and new ideas.
  • Benefit from a supportive leadership team that values initiative and autonomy.
  • Experience a fun and dynamic workplace.

We Are Looking For Candidates Who:

  • Have a passion for sales and a proven track record of achieving sales goals.
  • Thrive in a collaborative team setting while also being able to work independently.
  • Are innovative thinkers who seek to enhance the customer experience.
  • Possess the ability to understand customer needs and preferences.
  • Enjoy connecting customers with products that suit their style and lifestyle.
  • Are motivated by clear sales objectives and metrics.
  • Have a high school diploma or equivalent (preferred).
  • Bring 1-2 years of customer service and retail sales experience (specialty retail preferred).
  • Can manage multiple tasks effectively and prioritize accordingly.
  • Are able to remain mobile on the sales floor and lift items up to 75 pounds safely.
  • Are available for flexible scheduling, including weekends and holidays.

Physical Requirements:

  • Ability to remain active on the sales floor for extended periods.
  • Capability to operate a POS system efficiently.
  • Ability to lift and move medium to large items safely.

Benefits:

Depending on your role and location, you may be eligible for:

  • A generous employee discount on all Williams-Sonoma, Inc. brands.
  • A 401(k) plan and various investment opportunities.
  • A wellness program that supports your overall health.
  • Paid time off and holidays (for full-time employees).
  • Health, dental, and vision insurance, including benefits for domestic partners (for full-time employees).

This position is not eligible for relocation assistance.