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Guest Services Coordinator

4 weeks ago

Tucker, Georgia, United States Courtyard Atlanta Northlake Full time
Job Description

We are seeking a skilled and experienced professional to fill the position of Executive Housekeeper. In this role, you will be responsible for overseeing the housekeeping team, ensuring that our guests receive exceptional service and experience a clean and comfortable stay.

Main Responsibilities
  • Lead the housekeeping team, providing guidance and work assignments.
  • Manage inventory and supplies, ensuring that our guests' needs are met.
  • Hire and train new members of the team.
  • Deliver items to guest rooms as needed such as towels, extra pillows, supplies, and respond to guest requests in a timely and courteous manner.
  • Collaborate with other departments to ensure seamless operations.
Requirements
  • Highly organized.
  • Must be able to work the majority of the shift in a standing position, constantly moving, and able to lift 30 pounds.
  • Strong Guest Service skills.
  • Must have attention to detail and be customer service oriented.
  • Ability to communicate satisfactorily with guests, management, and co-workers.
Benefits

The estimated salary for this position is $72,000 - $82,000 per year, depending on experience. Benefits include medical, dental, and vision insurance options, paid time off, and 401(k) for full-time employees.