Retail Banking Professional

1 week ago


Arlington, Virginia, United States PENFED Credit Union Full time
Job Summary

At PenFed Credit Union, we are seeking a highly motivated and customer-focused Retail Banker to join our team. As a Retail Banker, you will play a critical role in extending member relationships by offering appropriate financial solutions and services to meet our members' needs.

Key Responsibilities

Deliver results by meeting or exceeding goals in a member-centric, results-driven environment.
Display strong interpersonal skills, including the ability to easily engage others in dialogue, convey sincere interest in building/deepening relationships, and demonstrate a commitment to providing personalized service.
Demonstrate member service skills and the ability to resolve problems independently; utilizing critical thinking, and problem-solving skills or escalate as needed to promote member satisfaction.
Utilize industry-leading solutions to meet the unique life needs of our members to include home ownership, wealth management, financial education, and managing debt.

Requirements

Equivalent combination of education and experience is considered.
Associate Degree in a related field such as business management, business administration, or finance.
Minimum of two (2) years of demonstrated successful sales experience is required.
Minimum of at least six (6) months of cash handling experience.
Experience in financial services and knowledge of financial services industry, products, and solutions.

About Us

PenFed Credit Union is one of the country's strongest and most stable financial institutions with over 2.8 million members and over $36 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico, and Okinawa. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day.

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