Pharmacy Support Associate

4 weeks ago


North Newton, Kansas, United States Kroger Full time

Job Summary

As a Pharmacy Clerk at Kroger, you will play a vital role in providing exceptional customer service to our customers. You will be responsible for supporting our health and wellness initiatives, adhering to HIPAA regulations, and providing a stellar customer experience while accurately and efficiently performing all steps of release to patient and product dispensing.

Key Responsibilities

  • Support company health and wellness initiatives
  • Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and company policies
  • Provide a stellar customer experience while accurately and efficiently performing all steps of release to patient and product dispensing
  • Understand and follow company guidelines on the operation of the cash register and cashier handling policies
  • Promote sales and services to customers and store associates
  • Answer phone and triage calls and answer inquiries as appropriate
  • Complete all aspects of allowable inventory control, including shelf maintenance
  • Understand and follow company guidelines on computerized inventory management, control, and ordering of non-legend drugs
  • Maintain departmental standards, including keeping clean and organized work stations and customer waiting areas
  • Create an environment that enables customers to feel welcome, important, and appreciated
  • Comply with and reinforce all safety and sanitation regulations, guidelines, procedures, and programs according to company, local, state, and federal health code regulations

Qualifications

  • Minimum - High School Diploma or GED
  • Must be 18 years of age
  • Ability to handle confidential information

Desired Qualifications

  • Any previous comparable experience
  • Any experience with inventory control in a retail environment
  • Any experience with customer service, including registries, phone, and cashier


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