Pharmacy Support Associate
4 weeks ago
Job Summary
As a Pharmacy Clerk at Kroger, you will play a vital role in providing exceptional customer service to our customers. You will be responsible for supporting our health and wellness initiatives, adhering to HIPAA regulations, and providing a stellar customer experience while accurately and efficiently performing all steps of release to patient and product dispensing.
Key Responsibilities
- Support company health and wellness initiatives
- Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and company policies
- Provide a stellar customer experience while accurately and efficiently performing all steps of release to patient and product dispensing
- Understand and follow company guidelines on the operation of the cash register and cashier handling policies
- Promote sales and services to customers and store associates
- Answer phone and triage calls and answer inquiries as appropriate
- Complete all aspects of allowable inventory control, including shelf maintenance
- Understand and follow company guidelines on computerized inventory management, control, and ordering of non-legend drugs
- Maintain departmental standards, including keeping clean and organized work stations and customer waiting areas
- Create an environment that enables customers to feel welcome, important, and appreciated
- Comply with and reinforce all safety and sanitation regulations, guidelines, procedures, and programs according to company, local, state, and federal health code regulations
Qualifications
- Minimum - High School Diploma or GED
- Must be 18 years of age
- Ability to handle confidential information
Desired Qualifications
- Any previous comparable experience
- Any experience with inventory control in a retail environment
- Any experience with customer service, including registries, phone, and cashier
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