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Director of Home Services

2 months ago

Orlando, Florida, United States Calaway Habeck Talent Consulting Full time
About the Role

We are seeking a highly motivated and experienced Services Director to spearhead the development of our Home Services program. As a key member of our team, you will be responsible for leading the strategic planning and execution of our plumbing, HVAC, and service revenue programs.

Key Responsibilities
  • Strategic Planning: Develop and implement comprehensive strategies to drive growth and revenue expansion in our Home Services program.
  • Program Management: Oversee the development and execution of programs aimed at enhancing customer satisfaction, loyalty, and retention.
  • Team Leadership: Provide guidance, mentorship, and coaching to team members to ensure they have the necessary skills and knowledge to excel in their roles.
  • Business Development: Identify and pursue new business opportunities to drive growth and expansion in existing and new markets.
  • Process Improvement: Analyze and optimize existing processes to improve efficiency, productivity, and customer satisfaction.
Requirements
  • Experience: Minimum 5 years of experience in plumbing and HVAC management, with a proven track record of successfully launching and scaling new business initiatives.
  • Leadership: Proven ability to lead and motivate high-performing teams to achieve business objectives.
  • Strategic Thinking: Strong strategic thinking and planning skills, with the ability to develop and implement comprehensive business plans.
  • Communication: Excellent communication and interpersonal skills, with the ability to effectively communicate with internal and external stakeholders.
What We Offer
  • Competitive Compensation: Competitive salary and performance-based incentives.
  • Comprehensive Benefits: Comprehensive benefits package, including health, dental, and vision insurance.
  • Dynamic Work Environment: Dynamic and supportive work environment with opportunities for growth and development.