Automotive Service Writer

2 weeks ago

Whittier, California, United States Quality Car Care Full time

We are seeking a highly skilled Automotive Service Writer to join our team at Quality Car Care. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients.

Key Responsibilities:

  • Customer Service: Develop and maintain strong relationships with customers, providing personalized service and ensuring their needs are met.
  • Estimating and Sales: Accurately estimate repair costs and sell services to customers, ensuring a high level of customer satisfaction.
  • Communication: Effectively communicate with customers, technicians, and other team members to ensure a smooth workflow and efficient service delivery.
  • Administrative Tasks: Manage and maintain accurate records, process transactions, and perform other administrative duties as required.

Requirements:

  • Experience: Minimum 5 years of experience in the automotive industry, with a proven track record of providing exceptional customer service.
  • Skills: Strong communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Education: High school diploma or equivalent required.
  • Language: Spanish speaking is a plus, but not required.
  • License: Clean driver's license required.

What We Offer:

  • Compensation: Competitive hourly wage, overtime pay, and bonus opportunities.
  • Work Schedule: 5-6 days per week, with a flexible schedule to meet the needs of our customers.

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