Customer Service Representative
2 weeks ago
Job Summary
At Domino's Franchise, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and ensuring that our customers receive the highest level of service.
Key Responsibilities:
- Customer Service: Provide prompt and courteous service to customers, responding to their inquiries and resolving any issues in a timely and professional manner.
- Order Taking: Take orders accurately and efficiently, ensuring that customer requests are met and exceeded.
- Food Preparation: Assist with food preparation, including making pizzas and handling food safety and hygiene procedures.
- Team Collaboration: Work collaboratively with other team members to ensure seamless service delivery and achieve business objectives.
- Continuous Improvement: Participate in ongoing training and development to improve customer service skills and stay up-to-date with company policies and procedures.
Requirements:
- Excellent Communication Skills: Possess excellent verbal and written communication skills, with the ability to interact with customers and colleagues in a professional and courteous manner.
- Customer Focus: Demonstrate a strong customer focus, with a commitment to delivering exceptional customer experiences.
- Teamwork: Be able to work effectively as part of a team, supporting colleagues and contributing to a positive and productive work environment.
- Adaptability: Be flexible and adaptable, with the ability to work in a fast-paced environment and respond to changing customer needs.
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