Digital Analyst

2 weeks ago


Bloomington, Illinois, United States Booz Allen Hamilton Full time
Job Title: Digital Analyst

About the Role:
As a Digital Analyst at Booz Allen, you will play a key role in blending data-driven insights with strategic training development to empower clients with innovative solutions. You will evaluate customer journeys across digital channels, identify trends, and craft insights that drive action. Your expertise in digital analysis and transformation will be essential in designing and delivering training programs tailored to client needs, ensuring their teams can leverage these insights for improved performance and customer outcomes.

Key Responsibilities:
Analyze digital customer behaviors and provide actionable insights using web analytics tools.
Develop and deliver training programs focused on digital analytics, workflow optimization, and system improvements.
Collaborate with cross-functional teams and subject matter experts to design learner-focused training solutions that foster engagement and promote best practices.
Apply change management principles and adult learning methodologies to create training programs that support digital transformation and technology deployment.
Oversee the integration of data insights into training solutions, ensuring that learning is adaptive and practical.

Requirements:
2+ years of experience in strategy design, client engagement, and training development.
Experience with web analytics tools and digital analysis for customer insights.
Experience in workflow optimization, stakeholder engagement, and change management.
Experience designing and delivering virtual, in-person, and on-demand training programs.
Ability to manage cross-functional teams and lead large-scale project initiatives.
Bachelor's degree.

What We Offer:
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our benefits include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

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