IT Infrastructure Supervisor

Position Summary:

As a Network Manager at Palziv North America Inc, you will play a crucial role in directing and overseeing the organization's IT infrastructure. This position involves a wide range of duties, including technical support for PCs, administration of systems, management of information systems, cybersecurity measures, and programming of Human-Machine Interfaces (HMIs).

Key Responsibilities:

1. PC Support:
   • Oversee software installations and configurations.
   • Resolve technical issues related to PCs.
   • Manage local equipment acquisitions to ensure optimal performance.
2. Systems Management:
   • Administer VMware and other server platforms.
   • Manage firewalls, networking equipment, and switches.
   • Identify and deploy innovative systems.
   • Oversee procurement for servers and associated infrastructure.
   • Administer Active Directory.
   • Handle Linux system administration.
3. Information Systems Management:
   • Serve as a Business Intelligence (BI) super user, guiding users and defining their needs.
   • Act as an ERP (Enterprise Resource Planning) super user, assisting users in understanding system functionalities.
   • Engage in the search and implementation of new information systems.
   • Collaborate with BI and ERP developers when available.
4. Cybersecurity Management:
   • Assess cybersecurity risks and implement effective solutions.
   • Manage current security measures.
   • Identify and integrate new security systems.
   • Develop and oversee cybersecurity protocols in alignment with risk management strategies.
5. HMI Programming:
   • Program Human-Machine Interfaces, such as Cimplicity.
   • Facilitate effective communication between human operators and machines.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related discipline.
• Demonstrated experience in IT management roles.
• Strong grasp of cybersecurity risks and management practices.
• Expertise in systems administration, networking, and HMI programming.
• Exceptional communication and leadership abilities.
• Capability to work collaboratively with cross-functional teams.

Preferred Skills:

• Experience with BI and ERP programming.
• Knowledge of cybersecurity best practices and procedures.