Prepared Foods Department Supervisor

1 week ago

Dallas, Texas, United States Whole Foods Market Full time
Job Summary

We are seeking a highly skilled and experienced Prepared Foods Department Supervisor to join our team at Whole Foods Market. As a key member of our prepared foods team, you will be responsible for overseeing the day-to-day operations of the department, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Supervise and delegate tasks to prepared foods team members, ensuring seamless execution of daily operations.
  • Collaborate with the prepared foods trainer to develop and implement training programs that foster a high-performance team and minimize turnover.
  • Assist in the training of new team members, utilizing learning checklists and training materials to ensure a smooth onboarding process.
  • Maintain a clean, well-stocked, and properly rotated department, adhering to company standards and regulatory requirements.
  • Open and close the department according to established procedures, ensuring a seamless customer experience.
  • Ensure all team members receive necessary breaks and communicate concerns to the team leader and associate team leader.
  • Set and achieve the highest standards of retail execution, driving sales growth and customer satisfaction.
  • Foster a positive environment of outstanding teamwork, mutual respect, and exceptional morale, promoting a culture of excellence within the department.
  • Maintain awareness of customer flows and needs, directing team members as necessary to satisfy and delight customers, and responding promptly to customer needs and questions.
  • Select, train, develop, mentor, motivate, and counsel team members in a manner that sustains a high-performance team and minimizes turnover.
  • Provide timely, thorough, and thoughtful performance evaluations, ensuring team members receive constructive feedback and opportunities for growth.
  • Consistently communicate and model Whole Foods Market's vision and goals, promoting a culture of excellence and customer satisfaction.
Requirements
  • 12+ months retail experience, preferably in a supervisory or management role.
  • Extensive knowledge of prepared foods team procedures and policies.
  • Strong demonstrated organizational and time management skills.
  • Excellent interpersonal, motivational, team building, and customer relationship skills.
  • Capable of teaching others in a positive and constructive manner.
  • Product knowledge.
  • Advanced knowledge of regulatory and safety policies and procedures.
  • Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
  • Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
  • Proficiency with email, Microsoft Office, and operations-related applications.
Physical Requirements / Working Conditions
  • Must be able to lift 50 pounds.
  • In an 8-hour work day: standing/walking 6-8 hours.
  • Hand use: single grasping, fine manipulation, pushing and pulling.
  • Work requires the following motions: bending, twisting, squatting and reaching.
  • Exposure to FDA-approved cleaning chemicals.
  • Exposure to temperatures: 90 degrees Fahrenheit.
  • Ability to work in wet and dry conditions.
  • Ability to work a flexible schedule including nights, weekends, and holidays as needed.
  • Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
  • May require use of ladders.

Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.

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