Fitness Experience Ambassador

1 week ago


Porterville, California, United States Planet Fitness Inc. Full time

At Planet Fitness Inc., we're on a mission to provide an exceptional fitness experience for our members. As a Member Services Representative, you'll play a crucial role in achieving this goal.

About the Role

This position is responsible for delivering outstanding customer service to our members, prospective members, and guests. You'll be the first point of contact for many, and your ability to empathize and problem-solve will make all the difference in their fitness journey.

Key Responsibilities
  • Greet members, prospective members, and guests with a warm smile and a positive attitude.
  • Handle all front desk-related activities efficiently and effectively.
  • Assist with new member sign-ups, tours, and account updates.
  • Provide timely and professional responses to member inquiries and concerns.
Requirements
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Punctuality and reliability are must-haves.
  • Exceptional customer service skills; able to interact positively and professionally with members and coworkers.
Benefits

As a Member Services Representative at Planet Fitness, you'll enjoy a competitive salary of $15.50 per hour. Our Judgement Free Zone is the perfect environment for you to grow and develop your skills while making a real difference in people's lives.

About Us

We're not just a gym – we're a community. At Planet Fitness, we believe that everyone deserves access to a high-quality fitness experience, regardless of their fitness level or background. Join us in shaping the future of fitness and making a positive impact on our members' lives.


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