Clinical Care Manager

3 weeks ago


Fayetteville, North Carolina, United States EMrecruits Full time
Job Title: Clinical Care Manager

We are seeking a skilled Clinical Care Manager to join our team at EMrecruits. As a Clinical Care Manager, you will play a critical role in providing ongoing care coordination to individuals with both physical and behavioral health conditions.

Key Responsibilities:

  • Assess patients for conditions and concerns that can be addressed through community care management
  • Act as a liaison between the Primary Care Provider (PCP), local Health Department (HD), Department of Social Services (DSS), local hospitals, and other community agencies
  • Collaborate with network providers to ensure appropriate client management
  • Develop and implement individualized care management plans for identified clients
  • Provide direct follow-up and outreach services via face-to-face encounter, phone, or mail
  • Educate clients and families on the importance of medical care management and the proper method to access care within the medical home environment

Requirements:

  • Degree in Nursing (RN or LPN) or RMA
  • Experience in direct patient care/managed care is highly preferred
  • Must possess a valid driver's license
  • Personal vehicle is required for travel between work sites
  • HEDIS Quality Measures experience
  • Excellent communication and customer service skills required
  • Ability to work independently, while collaborating with other team members

About Us:

Our physicians live and serve in communities across the Hawaiian Islands. We are a locally owned, democratic group of board-certified and board-eligible Emergency Physicians committed to providing the highest quality care to Hawaii. We staff high and low-volume facilities and strive to create a desirable life/work balance. Physicians are well compensated and receive generous benefits.



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