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Additive Manufacturing Support and Service Specialist
3 weeks ago
As a member of the Renishaw team, you will play a crucial role in delivering exceptional service and support to our customers in the additive manufacturing industry. Our Additive Manufacturing Support and Service Specialist will work closely with customers to resolve technical issues, ensure smooth product installation, and provide ongoing training and maintenance services.
To be successful in this role, you will need a solid understanding of mechanical, electrical, or automation engineering principles, as well as at least 4 years of experience in field service support for additive manufacturing or CNC machining equipment. You must also possess excellent communication and problem-solving skills, with the ability to work independently and collaboratively as part of a team.
The key responsibilities of this role include:
- Providing expert technical guidance and support to customers on-site and over the phone.
- Installing, commissioning, and maintaining new machines and ancillary equipment at customer locations.
- Conducting safety training sessions and ensuring compliance with relevant regulations.
- Performing preventive maintenance tasks and diagnosing electrical and mechanical issues.
- Troubleshooting equipment failures and recommending repairs or replacement parts.
The estimated salary for this role is around $100,000 per year, depending on level and location.
