Automotive Receptionist

We are seeking a highly motivated and organized Receptionist to join our team at Hiester Automotive Group. As a Receptionist, you will be the first point of contact for customers and will be responsible for providing exceptional customer service, answering phone calls, and performing administrative tasks.

• Provide world-class customer service to all customers who enter our dealership.
• Answer phone calls in a friendly and professional manner, and transfer calls to the appropriate department.
• Record basic demographic information about each customer using our dealership's sales control system.
• Direct customers to product information resources, including those available online.
• Answer basic customer inquiries and refer more extensive inquiries to the appropriate person.
• Direct customers to the correct department, notify the appropriate salesperson that a customer is waiting, or introduce the customer to a salesperson.
• Deliver inquiries and messages intended for other personnel and departments promptly.
• Record Floor Log to ensure all sales visitors are accounted for and accurate notes are typed into the Customer Relationship Management software.
• Serve as telephone back-up and clerical back-up as needed.
• Maintain a professional appearance and well-spoken manner.

• Character & Integrity
• Servant Attitude
• Professional
• Get-It-Done Attitude
• Loves People

• Strong writing skills for writing business correspondence.
• Strong time management, prioritization, and multi-tasking skills in a fast-paced environment.
• Team-oriented and positive attitude with high energy personality.
• Professional appearance and attitude required, and must be reliable.
• Proficiency in Microsoft Word and Excel or Google Docs and Sheets.
• Must have a valid U.S driver's license and clean driving record.
• Strong communication skills.
• Experience in customer service recommended.

Please provide an updated resume and a statement as to why you would like to be a Receptionist for our company.