Automotive Receptionist
3 weeks ago
We are seeking a highly motivated and organized Receptionist to join our team at Hiester Automotive Group. As a Receptionist, you will be the first point of contact for customers and will be responsible for providing exceptional customer service, answering phone calls, and performing administrative tasks.
Key Responsibilities:- Provide world-class customer service to all customers who enter our dealership.
- Answer phone calls in a friendly and professional manner, and transfer calls to the appropriate department.
- Record basic demographic information about each customer using our dealership's sales control system.
- Direct customers to product information resources, including those available online.
- Answer basic customer inquiries and refer more extensive inquiries to the appropriate person.
- Direct customers to the correct department, notify the appropriate salesperson that a customer is waiting, or introduce the customer to a salesperson.
- Deliver inquiries and messages intended for other personnel and departments promptly.
- Record Floor Log to ensure all sales visitors are accounted for and accurate notes are typed into the Customer Relationship Management software.
- Serve as telephone back-up and clerical back-up as needed.
- Maintain a professional appearance and well-spoken manner.
- Character & Integrity
- Servant Attitude
- Professional
- Get-It-Done Attitude
- Loves People
- Strong writing skills for writing business correspondence.
- Strong time management, prioritization, and multi-tasking skills in a fast-paced environment.
- Team-oriented and positive attitude with high energy personality.
- Professional appearance and attitude required, and must be reliable.
- Proficiency in Microsoft Word and Excel or Google Docs and Sheets.
- Must have a valid U.S driver's license and clean driving record.
- Strong communication skills.
- Experience in customer service recommended.
Please provide an updated resume and a statement as to why you would like to be a Receptionist for our company.
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Customer Service Representative
2 months ago
Lillington, North Carolina, United States Hiester Automotive Full timeJob DescriptionWe are seeking a highly motivated and goal-oriented individual to join our team as a Receptionist at Hiester Automotive Group. As a Receptionist, you will play a vital role in providing a world-class experience to our customers and visitors.Key Responsibilities:Greet customers and visitors in a friendly and professional manner.Answer incoming...